February 24, 2026
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Why Digital Infrastructure Is Becoming a Core Utility in Modern Buildings By Sanjeev Goel, Chief Business Officer, Shaurrya Teleservices

 

For decades, the value of a building has been defined by its location, structure, and physical amenities. Power, water, and basic services formed the backbone of how projects were planned, delivered, and operated. Today, quietly joining this list of musts, there is another layer: one that places digital infrastructure as no longer a nice-to-have feature but as a core utility in modern buildings.

Across office, residential, campus, and mixed-use projects alike, expectations have changed. Occupants no longer ask whether a building has connectivity. They assume that it does. What they increasingly care about is how reliable, scalable, and future-ready that connectivity is. And it’s not technology alone that’s driving this change. It’s being driven by how buildings are used and how much everyday activity now depends on digital systems.

Buildings Are Now Digital Environments 

Contemporary buildings are more than merely physical structures. They are also digital platforms, supporting work, commerce, services, and living through the power of connectivity. Access management systems, energy management systems, security solutions, work-enabling systems, and tenant applications require the power of connectivity to effectively function. Typical activities and systems, including maintenance and management of visitors, also require the power of connectivity.

In offices, this directly affects productivity. In residential buildings, it shapes everyday activities such as remote work and entertainment. In large campuses and mixed-use developments, it becomes a unifying factor across different functions. Connectivity, as such, is something that can no longer be treated as an item that can be added at a later date. It has got to be designed into the building from the outset.

From Amenity to Utility 

There was a time when connectivity inside the premises was thought of as an amenity, much like a lounge area or a fitness centre. While it was definitely useful, no one thought it was indispensable. Today, we can safely say this is no longer true. Digital infrastructure has become much more like water or power. When it’s working, nobody thinks about it. When it’s broken, everybody thinks about it.

Work starts to slow down. Services are not being provided properly. People lose faith in that space. These are not just issues for technology teams. They are felt by everyone who uses and operates the space. This is why we are seeing developers and owners of property think of digital infrastructure as part of the building itself. It’s not just access. It is about performance, the ability to scale and the ability to evolve to support new business needs.

Performance Is Becoming Part of Asset Value 

As buildings vie for space occupants and relevance over the coming decades, performance will be another factor by which they can be distinguished. No longer will it simply be matters of design, sustainability, or even how well it serves as a home for wireless activity. A building that performs poorly in terms of coverage, throughput, or quality will become less relevant over time, while one that performs well will become easier to maintain, easier to fill, and more resistant to changing trends in use.

In this context, digital readiness is also starting to influence asset value in much the same way that energy efficiency or location does. It affects costs, tenant experience, and the long-term future readiness of a project.

Planning for the Long Term 

A problem with digital infrastructures is that they have a much longer useful lifetime than most technology. A commercial or residential building has a lifetime of decades. The digital technology within it will have a much faster rate of evolution.

The decisions regarding fibre pathways, network designs, equipment placements, as well as capacities, influence what will be possible in a building in the future. Adding these in retrofitting activities can be very costly. Treating digital infrastructure as a utility changes how we approach these requirements. It shifts the focus from short-term deployment to long-term capability.

An Infrastructure View From the Field 

At Shaurrya Teleservices, working closely with developers and enterprises in diverse indoor locations points to a trend: projects done with digital infrastructure at their core seem to run smoother in the long haul. They appear to be more adaptable to technology updates and even to increased usage demands, with fewer issues.

On the other hand, projects where connectivity is an afterthought tend to manage their constraints, rather than their opportunities. A design approach initially adopted to minimize costs can, over time, become a constraint to the operation of the asset.

The Role of Standards and Shared Infrastructure 

As buildings get more complex, there remains a growing need for shared approaches to digital infrastructure, which is becoming more pervasive inside buildings. A shared approach facilitates performance management, the enforcement of quality, and servicing multiple providers and technologies.

This avoids duplication, eases operations, and ensures that the digital backbone of the building remains relevant despite technology changes. This proposition is also consistent with other utilities, which are always planned as long-term assets rather than short-term solutions.

Designing Buildings for a Digital Future

The built environment is changing, along with the expectations placed upon it. Buildings are no longer judged on how they look or how well they use space; they are also being judged on how well they perform as digital platforms.

In this sense, digital infrastructure is gradually joining the ranks of power and water among other indispensable services. It will soon be ingrained as one of the key utilities of any modern building. To developers, consultants and the asset owners, the shift is not about technology alone, it is an acknowledgment that the connectivity has joined the basic promise any building gives to its users. Designing for this reality is what will determine which projects remain relevant, resilient, and valuable in the years ahead.